Heidi Seal - Operations Consultant

Heidi has a long standing love of systems and processes having worked across operations for many years and then owning and selling her own business. She is head systems nerd! She specialises in several software platforms but can find her way around pretty much any piece of software. Favourite non-work activities include caravanning, surfing, skiing and enjoying good food and beverages

Jaye Andrade - Buildaprice Mentor + Systems Support

Jaye is chief Buildaprice Mentor at Business Sense, looking after training and support for builders throughout New Zealand. She also delivers bookkeeping and VA services. Having been a business owner for many years of one of Mount Maunganui’s favourite cafes (Central Deli) she knows the importance of good systems, processes and software. Jaye loves cooking delicious food, bushwalks and time spent at the beach with her family and their Labrador dog.

Lauren Kerisiano - Systems Support, VA, Project Manager

Lauren works across internal projects within Business Sense as well as supporting our clients with software integrations and automations, documenting systems, setting up best practice and providing administrative and bookkeeping services. Clients love Lauren as she just “gets things DONE”. Originally from Seattle, she has been in NZ for 14 years and loves travel, being out in nature, and spending time with family and friends.

Heidi Seal

Systems & Operations Expert, COO Consultant

Hi I’m Heidi. I was born with an inquisitive mind, keen to know how things work. I love having things run in an orderly manner, and as I’ve moved through my career I’ve naturally systemised things everywhere I’ve been. There’s nothing I love more than figuring out the strategy and best way to do something and integrating the software to achieve that.

Do I have a checklist for family holidays, as well as a semi-automated scheduled grocery delivery system….of course!

But I’m guessing you’re here because you need help with bigger issues than those

In 2014 I successfully systemised myself out of my business (Bay Business Services, now Living Business) so I could take time off on maternity leave. I set myself free from the daily operations, all while maintaining a healthy profit. I then sold this business in 2015 - it was sold within 3 weeks. Why? Because the new owner could jump in and run it efficiently from day one. The key to achieving both these life changing milestones was the non-urgent but extremely important process of extracting, organising, embedding and optimising my business functions - getting in place systems and processes that any team member could follow.

I’ve seen first hand the impact that business systems can have on the business owner and employees, as well as on their business value, profitability and saleability. It’s life changing.

I enjoy building collaborative partnerships with business owners I admire. My clients are often visionary, creative, innovative leaders in their field.

I am the yin to their yang.

People matter to me, operations are my jam, numbers make sense to me.

I love helping everyday people move from business operator to business owner. Giving a clear pathway through trusted frameworks to have a sustainable and profitable business that doesn’t 100% revolve around them

Let’s calm the chaos and systematise your business

I’ll support you every step of the way

Schedule A Call

Business Smarts

Everyone on our team has been a business owner at some point in their journey, so we understand the needs and frustrations of business owners. Our founder (Heidi) has worked with 100s of businesses over the past 15+ years and has successfully grown, systematised and sold her own business.

We hold ourselves to the highest standards of excellence and strive to be the leaders in our field. We’re approachable and eager listeners.

People Skills

Business is personal. We love supporting visionaries to succeed and teams to flourish. Clients return to us again and again as their business grows or evolves because our relationship stands the test of time. We’re in business to work alongside people in the real world.

Business owners trust us with training their teams, communicating with their key stakeholders and really getting into the “engine room” of their businesses. We love to create structure, order and processes because this is a key way that businesses owners can care for themselves and their people

Customised Solutions

We uncover what is working well in your business and improve the systems you already have to use them move effectively. While we have trusted frameworks that bring out the success for our clients, each of our solutions is bespoke to your business. We keep you and your business front and centre and draw from our years of experience across multiple industries.

Yes we have our favourite tools, but we work with any technology. We work with you to make the most of the tools already in your business, combining it with best fit additions and combining it with our expertise to give you a custom solution, that fits perfectly when all put together.

Top 5 Strengths (Clifton Strengths)

Analytical, Focus, Achiever, Learner, Significance

Testimonials

“We've been able to successfully implement software, systems and processes that mean we know exactly where we're at on our big projects and I know time, cost and profit isn't slipping through the cracks. Business Sense has taken a massive load off my plate”

Matt Saathof | Totara Construction

“Heidi gives me confidence that I am on the right track so I can make good business decisions. I like the security of not making all the important decisions alone.”

Janine Tait | Janine Tait Group

“Heidi is strong where I am not. I rely on her analysis, insight and support to help guide me in making major business decisions. Our team is also well supported by her input into key systems and processes. I really appreciate having a sounding board and number-savvy contributor to help me drive continuous improvement in my business.”

Rodelle Payne | Sisters & Co